FAQs

Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!
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Last updated: May 2025

Have questions? We’re here to help
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What is Asentra Labs?

Asentra Labs is a wellness brand committed to offering clean, effective, and naturally sourced supplements designed to elevate your energy, focus, and overall glow.

How do I take your supplements?

Each product label includes directions for use. Most capsules are taken daily with water — check your specific bottle for best results.

Do you ship outside the U.S.?

Currently, we only ship within the United States. As we grow, international shipping options will be added — stay tuned.

How do refunds work?

We stand behind our formulas. If you’re not satisfied, you have 7 days to contact us for a resolution. See our Refund Policy for details.

Are your supplements safe?

All of our products are manufactured in facilities that follow strict GMP (Good Manufacturing Practices) standards and are third-party tested.

How does billing work?

All payments are securely processed through our trusted third-party payment providers. You’ll receive a confirmation email after every successful order. For any billing-related questions, reach out to us at support@asentralabs.com